Privacy Policy

This Privacy Policy applies to our valued customers at Medtech Diagnostics (referred to as "the Company," "we," or "us"). We are dedicated to safeguarding personally identifiable information, including sensitive personal data ("Personal Information"), collected from you during your use of our services via the Medtech Diagnostics mobile application and website (collectively referred to as the "Website") and your account creation on the Website. Our practices adhere to the provisions outlined in the Information Technology Act, 2000, and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("Data Protection Laws"). By accessing the Website and/or completing the registration process, you signify your agreement with this Privacy Policy. If you do not agree, please refrain from accessing the Website or completing the registration process.

Scope of the Privacy Policy

This Privacy Policy outlines the information collection, storage, use, and protection procedures maintained by the Company. It is designed to provide clarity on how we handle your Personal Information. Please note that this Privacy Policy does not extend to third-party websites linked on our Website, or social media platforms. Third-party websites may have their own privacy policies, and we encourage you to review them. The Company disclaims responsibility for the privacy practices or content of such external websites.

Payment, Fees and Taxes

The User agrees to pay all Package fees, consulting fees and other fees applicable to User’s use of Services and the User shall not circumvent the fee structure. The fee is dependent on the Package that User purchases and not on actual usage of the Services. Each User / member is solely responsible for payment of all taxes, legal compliances, statutory registrations and reporting. Medtech Diagnostics Center is in no way responsible for any of the taxes except for its own income tax. The fees could be paid online through the facility made on the Website. Third parties support and services are required to process online fee payment. Medtech Diagnostics Center is not responsible for any loss or damage caused to User during this process as these third parties are beyond the control of Medtech Diagnostics Center . The fees could also be paid offline and be either collected personally from the User. All fees are exclusive of applicable taxes. Medtech Diagnostics Center reserves the right to modify the fee structure by updating the fee structure on the Website which shall be considered as valid and agreed communication. In order to process the payments, Medtech Diagnostics Center might require details of User’s bank account, credit card number, etc.

Information Collected by the Company

We collect and store Personal Information provided by you during account creation and use of our services. This may include your name, phone number, email address, age, date of birth, medical prescription, medical status, medical reports history, medication history, account information (such as username and password), and device information (such as preferences, time zone, uploaded images, and location data). Additionally, anonymous information may be collected from server log files, cookies, and pixel tags to enhance user experience and provide tailored services.

Payment Related Information

We do not store any payment-related data. All transactions occur through third-party payment gateways using Secure Server Software. We are not liable for any loss or damage resulting from payment transactions or disclosure of payment-related information.

Use and Disclosure of Collected Information

Personal Information provided by you is used to facilitate service requests and communicate relevant information tailored to your interests. We do not disclose your Personal Information unless required by law or with your consent. Aggregate user information may be shared with selected clients, service providers, and partners without disclosing individual identities.

Security of Personal Information

We employ stringent security measures to protect your Personal Information from unauthorized access, modification, or disclosure. While we strive to maintain the security of your Personal Information, we cannot guarantee absolute security. We caution against phishing attacks and advise safeguarding your account credentials.

Access to Your Personal Information

You may request access, correction, or update of your Personal Information collected through the Website by contacting our Grievance Officer. We verify your identity before granting access to your Personal Information.

Restrictive Covenants

You are prohibited from using the Website to host, display, upload, or share any unlawful, harmful, or disruptive content. Violations may result in termination of access.

Amendments to the Policy

We reserve the right to revise this Privacy Policy without prior notice. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Privacy Policy.

Consent

By accessing the Website and using our services, you consent to the collection, storage, processing, and transfer of your Personal Information as outlined in this Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at medtechdiagnostics@gmail.com

This Privacy Policy was last updated on 4th April'2024